Staff Photo, April 2021 - Created by ThatComicGuy
¶ The Staff Team
Players will most often interact with Helpers, Moderators (MODs), ChatMODS and MOD+. These staff are most often seen in-game answering questions and assisting players. They volunteer their time to help the server and its community. For issues beyond what they can handle in game, they will often ask players to create a Support Ticket. This will allow higher staff to attend to these issues.
The term “higher staff” refers to SrMods, Admins and of course, the Owners. These staff members have perms across all servers and have access to commands that allow them to address additional issues. Much of their work is done behind the scenes or when they appear to be sitting afk.
There are also some “special duties” some staff choose to perform. On Parkour, the Map Judges are responsible for testing and selecting new parkour maps. The members of the Events Team are responsible for the server wide events typically held on Saturdays. In addition, some staff serve as Mentors for new Helpers to support them as they adjust to staffing.
NOTE: The list of current staff members can be found on the Forums.
¶ Helper 
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- Helper is the starting rank. Helpers perform basic duties on their home server.
- Answer players questions on their server.
- Moderate in-game chat (home server only).
- Assist Mods dealing with cheating/scamming/theft etc.
- Moderate Community Discord.
¶ Moderator 
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- When ready, helpers are promoted to Moderators (Mod).
- Helper Duties, plus
- Deal with non-chat offenses (cheating/scamming/theft etc.).
- Handle Support Tickets for their server.
- Handle ban/mute appeals for their server.
- Moderate Forums.
¶ ChatMod 
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- Once promoted to Mod, staff are given ChatMod on all other servers.
- Has helper perms on each server.
- Can punish for chat related issues on all game modes.
- Report non-chat offenses to server staff. They do NOT deal with non-chat offenses.
¶ MOD+ 
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- MODs can be promoted to MOD+ as recognition of their expertise on a specific game mode.
- Mod duties, plus
- Additional in-game perms for assisting players.
- Recommend Helpers ready for promotion.
- Make recommendations on Mods requesting staffing duties on other servers.
- Provide input for Staff Feedback Day for Mods and Helpers.
- Alert upper staff to current and upcoming issues (staff, players, forums, etc).
TIP: To find out what staff are online use the
/staffcommand in game.
¶ SrMod 
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Select staff may be promoted to SrMod (senior moderator). SrMods are given specific additional responsibilities and may also act as moderators on any server. They also review staff performance and make recommendations on promotions.
¶ SrMod - Helper Management
- Review and reply to Staff Applications
- Recommend and train Helpers
- Act as backup for training Moderators
¶ SrMod - Mod Coordination
- Train moderators
- Acts as backup for training Helpers
¶ SrMod - Staff Management
- Assist with staff feedback, management and recognition
- Coordinate and provide support for revisions to rules
- Assist with staff reports with Admin oversight
¶ SrMod - Mentoring
- Oversee staff mentorship program
- Ensure new staff are receiving support
- Act as a backup mentor for new staff
¶ SrMod - Events Manager
- Coordinate server wide events.
- Ensure events are fair to all participants
- Oversee planning and development of events
¶ SrMod - Parkour Manager
- Fix map exploits
- Oversee Map Judging and add new courses
- Ensure Parkour Community is updated and supported
¶ SrMod - Wiki Manager
- Develop new content for Wiki
- Maintain and update Wiki
¶ Developer 
The plug-in developers create custom plugins to bring new in-game features to the players. The Web developers are always improving our website and webstore to make things more streamlined, informative and simpler to use.
¶ Admin 
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Like SrMods each Admin generally has special duties; however, all have elevated in game and backend permissions and are responsible for addressing the day-to-day issues on the server. They set the rules for each game mode, troubleshoot and address issues, manage the staff team, and perform special duties as requested by the owner.
¶ Owner 
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The owner is responsible for the operation of the network.
¶ Special Staff Duties
¶ Mentor
While you will not see this tag in-game, several staff act as Mentors to new staff. Mentors provide guidance, advice and general support to new staff.
¶ Map Judge 
Map judges are Parkour MODS that have special training in judging new Parkour and Dropper maps for the server.
- Additional perms in Map Maker world
- [Judge] tag in-game
- [Map Judge] tag on forums
¶ Event Host 
- Mod rank or higher required
- Must be available for events
- Responsible for hosting events when available
- Assist with testing new maps, new events etc
- Has elevated perms while hosting
¶ Event Builder
- Mod rank or higher required
- Build/revamp venues for new or existing events
- May suggest or be requested to create/revamp venues
¶ Event Coordinator
- Handle Forum Post Information if the Events Manager is away
- Request/select hosts based on event needs
- Works with Events Manager to test event venues and custom commands
- Assign Host responsibilities and communicate to Hosts
- Ensure prizes are recorded and awarded
¶ Wiki Coordinator
- Work closely with Wiki Manager to help develop & review articles
- Works with Wiki staff and Wiki QA members
- Acts as a backup Wiki Manager
¶ QA Leader
Any staff member may join and be included on the QA team however only a select few staff members or QA members may become QA leads.
- Works with the QA team to manage, sort and pass on bugs, issues etc. onto higher staff
- Organizes beta testing and feedback
¶ Staff of The Month (SOTM)
Staff of the Month (SOTM) is a title awarded to Helpers, Mods or Mod+s who have excelled during the prior month. Staff and players may participate in voting for a staff member that they believe excels on Manacube platforms and has made positive contributions. There can be up to three staff members who are awarded SOTM however SOTM will depend on votes and if they're tied. Staff members can win multiple months in a row or multiple times in one month.
Staff and Players are able to vote through a poll. Check #polls on the Manacube Discord to cast your vote but be quick as the link only lasts a limited time!
The Old SOTM categories
DISCLAIMER: No longer in effect.
SOTM had four different categories that staff could vote on. The categories are In-Game, Discord, Forums and Team Player.
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In-Game: There is no quota for the number of kicks, mutes, or bans when considering the In-game SOTM. We are looking for staff that are not only active, but are helpful and work to make the player experience a positive one. This may include answering /helpops, responding to questions, taking the time to show players how to perform a specific task, such as making a grinder or a jump on parkour.
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Discord: Again, there are no quotas for issuing punishments for the Discord category. We are looking for staff that are active on Discord and are actively solving player's issues, passing them on to the appropriate staff when needed, and making sure the Discord is a safe, friendly place to hang out.
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Forums: To be considered for SOTM on the Forums, staff should be active with handling Support Tickets and Mute/Ban Appeals. For Support Tickets, they should be answering questions and resolving any issues they are able to. For issues that require higher staff, they should collect all needed information before passing on to higher staff. Posting replies to forums threads and interacting with the community is also considered.
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Team Player: This category was recently added to focus on one of the Core Values of the ManaCube staff team -- Team Work. A team player cares more about what is best for the player and the server than for getting recognition. They support their team mates and do not compete in order to "boost" their stats.
¶ SOTM Winners
The SOTM winners are announced in the monthly post in our News & Announcements section of the forums. They are also announced in the #announcements channel of the ManaCube Discord.
The winner(s) will receive the SOTM tag on a single server of their choice, SOTM on the Manacube Discord as well as $50 USD.
In-Game: 
Discord: 
¶ SOTM History
When SOTM has been announced, they will be added to the SOTM History located on the forums. You can view previous staff who have won SOTM dating back to December 2017.
¶ Joining the Staff Team
Once all the requirements are met, players can apply with the [APPLY NOW] button on the Staff Applications section of the Forums. The application will be publicly displayed until a final decision has been reached by Helper Management. While your application is public, other players may make comments expressing their opinions on the applicant’s fitness for staff. These comments include a rating of +1, 0 or -1 and a brief description to explain it.
Once players have had the opportunity to comment on staff applications, they are then reviewed by higher staff and are either "Rejected" or placed into "Reviewing".
When "Rejected" the application is moved out into the Archived Application Folder. Additionally, higher staff will respond with an explanation so you know what you can work on to better your application.
If you have met requirements, your application may be put in “Reviewing”. This means that higher staff are gathering additional information on your in-game history and suitability for the staff team. After a week or longer, your application will then be responded to again with a message to explain whether you were "Accepted" or "Rejected".
Unless banned from applying, players may apply for staff as many times as they wish within the time restrictions they are given. Usually, players are told to wait four weeks before they can reapply.